About This Spot

Stepping into Ball Ball Waffle on Payne Avenue is like finding a little pocket of calm amid the weekday rhythm of Cleveland’s diverse neighborhood scene. The air carries a gentle warmth—soft conversations blend with the quiet clinking of coffee cups and the subtle aroma of fresh waffles and brewed tea. It’s the kind of place where the pace slows just enough for you to savor the moment, letting yourself settle into the comfort of both familiar and delightfully new flavors.

This café and dessert shop invites you to explore a unique twist on fast, casual dining with a heart. Here, the delicate dance between crispiness and softness comes alive in their signature ball-shaped waffles, each bite a little discovery of texture and taste that feels both playful and satisfying. Whether you’re drawn by the hint of rich condensed milk on a mochi waffle, the pleasantly nostalgic tang of a Portuguese egg tart, or the gentle bitterness of a carefully crafted cup of black milk tea, each offering echoes a thoughtful blend of tradition and creativity.

The experience is quietly unhurried. Customers often find themselves lingering longer than planned—not just for the food, but for the genuine moments waiting beneath the surface. The owners’ kindness adds an unexpected layer of warmth to the space, making it feel less like a quick stop and more like a pause in the day where small, meaningful connections can unfold. It’s a neighborhood gem that treats every guest with care, inviting a sense of belonging alongside the flavors.

Whether you're here to indulge in a comfortingly crisp Hong Kong-style bubble waffle or escape with a cup of matcha-infused goodness, Ball Ball Waffle offers more than just a quick bite—it’s a chance to experience a quiet joy through thoughtful food, welcoming atmosphere, and an attentive, welcoming spirit.

What’s Available Here

  • IconIdentifies as Asian-owned
  • IconTakeaway
  • IconDine-in
  • IconDelivery
  • IconOn-site services
  • IconLunch
  • IconSolo dining
  • IconWheelchair-accessible car park
  • IconWheelchair-accessible entrance
  • IconCoffee
  • IconQuick bite
  • IconLunch
  • IconCounter service
  • IconDessert
  • IconSeating
  • IconTable service
  • IconWi-Fi
  • IconWi-Fi
  • IconCasual
  • IconFamily friendly
  • IconLGBTQ+ friendly
  • IconCredit cards
  • IconDebit cards
  • IconNFC mobile payments
  • IconGood for kids
  • IconKids' menu
  • IconFree parking lot
  • IconParking

Location & Hours

Monday 12:00 PM - 05:00 PM
Tuesday Closed
Wednesday 12:00 PM - 05:00 PM
Thursday 12:00 PM - 05:00 PM
Friday 12:00 PM - 05:00 PM
Saturday 12:00 PM - 05:00 PM
Sunday 12:00 PM - 05:00 PM

Guest Reviews

Mat Sinz 03 Jan 2026

7 minutes before closing new years eve. Everything was immaculate. Pristine 10/10

Teresa NP Keil 23 Dec 2025

Recommended! We had a weekend trip to Cleveland, OH. We found this small place (next to the Park to Shop market) through a YouTuber's video. We tried Taiwanese Milk Tea - it was so good, it tasted of strong black tea which I like, Affogato, Matcha Chocolate Waffle and Say Cheese with Bacon Waffle. They were delicious, the waffles were crispy outside, and soft inside. Only one Chinese man did the order, made the drinks and waffles all by himself at that time but he was professional. We did not wait too long and it was worth the wait. Good for snacks. It's just that the shop is small and they have only 2-3 tables.

Ka Ren 08 Dec 2025

This was my last stop dessert place before heading back to NY. I am surprised I found a Hong Kong style dessert place. Couple years ago, I went to the same plaza and this place wasn't exist yet. I was glad I swung by the Chinatown the last day in Cleveland. Owners are very friendly. I ordered 2 types of waffle, Portuguese egg tart and milk tea. The Portuguese egg tart was amazing, fresh made and hot (temperature wise). It did burn my tongue. The tarts top can burn a little bit more. Waffles outside of sponge areas are crispy. This is exactly what I am looking for and similar taste when I was in Hong Kong. For the Milk Tea, I felt there is a room for improvement. A little bit of watery taste. Maybe not enough evaporated milk. Overall, I love this place a lot.

Nick Groh 25 Nov 2025

Delicious! I never knew I needed ball shaped waffles in my life, but I'm happy I found out. We had Hong Kong style which is peanut butter and condensed milk and cookie dough chocolate. Both were light and fluffy, and the flavors came through without being overbearing. Highly recommend for a unique treat.

Jaemi 23 Nov 2025

This place is great. The waffles are big and soft, the coffee tastes great, and the owner is a literal hero. He let me stay with him in the shop when I was being followed by a guy a few weeks ago until help came. He was SO KIND!! God bless this place and the guy that runs it. I will forever support this business; they've gained a new loyal customer. They truly care about their customers. Love this place.

Edward J. Rutyna 22 Nov 2025

The milk tea and other drinks are tasty and worth the ride to the Asia Plaza Mall where this small restaurant is situated. The parking is free, the prices very reasonable, the staff members are friendly and helpful. I went for milk tea each day I was in Cleveland for a long weekend and was pleased each day. The locals seem to know that the food is good as well. If you are looking for a break from the chain coffee and tea places, give this spot a try. I am grateful that I inadvertently came upon it.

Lisa Lui 10 Oct 2025

Wonderful!!! My family stopped here while in the area. I got the mochi mochi waffle and I loved the extra chewiness to the sweet delicious waffle. My cousin got the chocolate banana, and it was soooo good! The banana in each little bubble just melted in your mouth and was surrounded with chocolate goodness. I am looking forward to my next trip to try more!

Wenxiao Zheng 20 Sep 2025

They have THE most authentic Hongkong milk tea! Smooth, very flavorful, not sweet at all (the milk tea should never be too sweet!) Egg waffles are amazing too.

Share Your Experience
Related Listing

Recently Viewed Listing

4.5
3143 Reviews

Maimuța Plângătoare

Strada Sindicatelor 1, Cluj-Napoca 400000, Romania
4.3
678 Reviews

Big Lake Bar & Grill

18247 WA-9, Mount Vernon, WA 98274, United States
4.2
161 Reviews

U NÁS NA LIPTOVE

Hrabovská dolina 22, 034 01 Ružomberok, Slovakia
3.8
1352 Reviews

American Tap House

1320 Celebrity Cir #199, Myrtle Beach, SC 29577, United States
4.4
387 Reviews

Tsukiji Sushi

6 Chome-25-9 Tsukiji, Chuo City, Tokyo 104-0045, Japan
Subscribr Now

Get All Updates & Advance Offers